Privacy Policy

Welcome to Sarlis Consults (“we,” “our,” or “us”). We operate the website https://sarlisconsult.com/ (the “Site”) and provide data, systems building, digital transformation, and energy optimization consulting services.

We believe that data integrity and security are foundational to trust. This Privacy Policy outlines how we collect, use, protect, and handle your information when you visit our Site or engage our professional consulting services.

1. Information We Collect

We collect information in two main scenarios: when you interact with our website, and when you enter into a formal consulting engagement with us.

A. Information You Provide Voluntarily

Contact & Inquiry Data: When you book a free consultation call, chat with us on WhatsApp via the Site, fill out a contact form, or sign up for our METRIX framework sessions, we collect personal information such as your name, business email address, phone number, organization name, job title, and any details you share about your operational challenges.

B. Information Gathered During Consulting Engagements

As an outsourced systems and data partner, we may process data on your behalf. This includes:

• Business Operations Data: Financial records, internal process flows, key performance indicators (KPIs), logistics/route details, or energy utility statements used for audits.
• Stakeholder Data: If we help design data collection systems (e.g., via KoboToolbox, ODK, or custom surveys), we may process data related to your farmers, students, commuters, or beneficiaries, strictly under your instruction.

C. Automated Data (Cookies & Analytics)

When you visit our Site, we automatically collect certain technical details via cookies or similar logging technologies to help us understand how visitors use our website. This includes your IP address, browser type, operating system, pages viewed, and the duration of your visit.

2. How We Use Your Information

We use the data we collect for the following operational and business purposes:

• To Provide Our Services: Delivering tailored consulting roadmaps, building dashboards (via Power BI, Tableau, Excel, etc.), and managing system integrations (via Zapier, Airtable, Notion, etc.).
• Communication: Responding to your diagnostic inquiries, managing meeting bookings, and sending project updates.
• Service Improvement: Analyzing website performance to improve user experience.
• Compliance & Legal Obligations: Ensuring we meet our contractual requirements and satisfy regional legal obligations.

3. Data Processing and Storage

Sarlis Consults primarily serves businesses, NGOs, and cooperatives in Uganda and the broader East African region, but we also operate globally.

Data Storage: Data collected through our website is stored securely using industry-standard cloud providers (such as Google Workspace, HubSpot, or our website hosting servers).

Client Data Isolation: Client operational data used during consulting engagements is isolated, handled according to strict non-disclosure agreements (NDAs), and processed only within agreed tool ecosystems (e.g., your internal Power BI, Airtable, or Xero instances) to prevent data sprawl.

4. How We Share Your Information

We do not sell, rent, or trade your personal or business data to third parties. We only share information in the following limited circumstances:

• With Your Explicit Consent: For instance, if we co-develop a system that requires a third-party tool integration.
• Trusted Service Providers: Third-party vendors who help us run our website or manage communications (e.g., scheduling tools, CRM platforms), provided they adhere to strict confidentiality terms.
• Legal Requirements: If required by law, regulation, or legal process to protect the rights, property, or safety of Sarlis Consults, our clients, or others.

5. Security & Protection Basics

We take data security seriously. In alignment with our METRIX framework principles, we apply technical and organizational measures to safeguard data against unauthorized access, loss, or alteration. This includes using encrypted web connections (HTTPS), secure access controls for project environments, and advising our clients on privacy and breach prevention within their own systems.

However, please remember that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location (including regional data protection acts such as the Uganda Data Protection and Privacy Act), you may have the right to:

• Request access to the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the erasure of your personal data from our active systems.
• Object to or restrict certain data processing activities.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links & Tools

Our website may contain links to external sites or integrate with third-party productivity tools (like WhatsApp, Notion, Airtable, or booking platforms). We are not responsible for the privacy practices or content of those external platforms. We encourage you to read the privacy policies of any third-party services you choose to interact with.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our workflows, technological tools, or regional legal requirements. Any updates will be posted directly to this page with a revised “Effective Date.”

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle data, please reach out to us:

Sarlis Consults
Website: https://sarlisconsult.com/
Contact Method: Please use our website booking form or contact us directly via our verified WhatsApp chat link on our homepage.